Healthcare Advocacy Services

Care Coordination Services

Managing complex or chronic health conditions can feel like juggling a million balls at once. Care coordination services can help you organize and understand all the details of medical care. The care coordinators (or patient advocates) at Healthcare Advisor Nan partner with you and your loved ones to handle the details of doctor appointments, home health services, and medication management.

Our team of experienced nurses can explain the medical jargon so you and your family understand everything about your diagnosis and treatment. Coordinators are available 24/7 to support you and help you make care decisions that best meet your needs.

Our Services

Here’s an exhaustive list of our services:

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Medical Record Review

Your healthcare advisor will personally review your medical records to gain an understanding of your unique situation and needs. As Registered Nurses, our advisors are fully qualified to evaluate medical records, ensuring that no detail is overlooked. Our medical record review services are HIPAA compliant, and we prioritize your privacy throughout the process.

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Appointment Attendance

Your healthcare advisor will accompany you to medical appointments, providing expert support every step of the way. With their qualifications as healthcare providers, they can explore procedures or tests you may undergo, ensuring you know what to expect. They will also ensure that you understand your doctor’s advice and help you ask the right questions about your care.

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Hospital Bedside Monitoring

If you are hospitalized for any reason, your healthcare advisor will be on-site to offer information and support. They will review your charts, coordinate your care, and provide staff with specific information about your personal details and medical history. They can answer your questions about your care and help you make informed medical decisions. They can also assist with discharge and make sure you have all the information you need for a smooth transition home.

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Home Therapy and Rehab

If you need rehabilitation after an illness or injury, your healthcare advisor will arrange services based on your needs. They will consult with your doctor to determine whether home rehabilitation is necessary or if outpatient services are more appropriate. After reviewing your medical records and insurance details, your advisor will recommend qualified home therapists in your area, making sure you receive the best care tailored to your situation.

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In-Home Nursing Care

If you require a higher level of support at home, a healthcare advisor can assist in arranging the necessary care. Your healthcare advisor can help you select a reputable care company that will offer the home health services you need. In addition, your healthcare advisor will work with the home healthcare provider to ensure that the nurses and aides coming to your home understand your specific requirements, providing the right care every day.

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Hospice Care

Our healthcare advisors are experienced in guiding clients and their families through the hospice care process. We can assist you in finding the best hospice care program for your needs, coordinating with providers to ensure your care is seamless. Your advisor works closely with your medical team to manage pain effectively and ensure all your wishes are honored, providing compassionate support during this challenging time.

Why Work With a Care Coordinator?

Care coordinators (or patient advocates) are vital partners for any family helping a loved one through complex medical care. Our team has the medical expertise to educate you and your family while offering compassionate assistance with the challenges that come with chronic or escalating health needs.

Care coordination services can prevent miscommunication that can lead to repeated lab tests, unnecessary office visits, or ineffective prescriptions that cause frustration and result in higher out-of-pocket costs.

Ready to Get Started?

Take the first step towards a better life.

Schedule your free consultation today and let Nan guide you to the right solution.

Office Hours
Mon-Fri: 8:00 AM – 6:00 PM EST
Sat & Sun: Closed

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