Care Coordination Services

Care Coordination Services

Managing complex or chronic health conditions can feel like juggling a million balls at once. Care coordination services can help you organize and understand all the details of medical care. The care coordinators (or patient advocates) at Healthcare Advisor Nan partner with you and your loved ones to handle the details of doctor appointments, home health services, and medication management.

Our team of experienced nurses can explain the medical jargon so you and your family understand everything about your diagnosis and treatment. Coordinators are available 24/7 to support you and help you make care decisions that best meet your needs.

What Is a Care Coordinator?

A care coordinator (or patient advocate), is a person who oversees a patient’s care across multiple healthcare providers. Sometimes called patient advocates, care coordinators work with you, your family, and your providers to make sure you receive timely, appropriate care.

What Do Care Coordinators Do?

Care coordinators (or patient advocates) keep track of all the details involved in managing complex medical care. They work with your entire medical team to ensure that everyone involved in providing care is up to date on what you need and what treatments you are already receiving.

The team at Healthcare Advisor Nan provides comprehensive care coordination services, including:

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Chart Review & Management

Our team of care coordinators includes qualified healthcare professionals who will start by reviewing your medical history. This allows them to work with your current healthcare providers to ensure they understand the full scope of your healthcare needs and what treatments, services, and medications you are currently using.

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Scheduling and Attending Appointments

Your care provider can schedule doctor visits and accompany you to appointments. They will act as your advocate during appointments, keep your providers informed about updates to your health, and make sure you understand any new diagnoses or treatment suggestions. They can also follow up on referrals to additional providers and make appointments with those offices.

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Communicating With Family Members and Healthcare Providers

Care coordinators can facilitate communication between patients, their families, healthcare providers, social service organizations, and home health services. If your family isn’t able to attend medical appointments with you, your care coordinator can fill them in on what your providers said during the visit and ask any follow-up questions family members may have.

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Managing Medications

Your care coordinator can keep track of your medication schedule, ensuring that prescriptions are refilled and picked up on time. They can also assist you with taking medications on schedule if necessary. Your care coordinator will also talk to your healthcare providers about your current medications to prevent any complications from changes to prescriptions or dosages.

Why Work With a Care Coordinator?

Care coordinators (or patient advocates) are vital partners for any family helping a loved one through complex medical care. Our team has the medical expertise to educate you and your family while offering compassionate assistance with the challenges that come with chronic or escalating health needs.

Care coordination services can prevent miscommunication that can lead to repeated lab tests, unnecessary office visits, or ineffective prescriptions that cause frustration and result in higher out-of-pocket costs.

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